Software maintenance is proactive and includes scheduled activities to address non-urgent issues or perform planned improvements. Software support is reactive and covers activities on handling urgent issues that can hamper software operation and cause downtimes. Most our clients opt for both types to ensure stability, scalability, high performance, and robust security of software in the long run.

The setup plan will differ depending on the specifics of the supported software and its underlying infrastructure, as well as the scope of the required support and maintenance activities.Instead of waiting to notice that the system has failed, which often takes away your crucial time, a 24X7 monitoring can directly alert you to such problems that can be solved faster, thereby minimizing your business disruptions. Whenever a problem is detected, it sends an SMS alert or an email showing the specific nature of the issue.